For us, it looks like the reported time and actual are the same.
Did upgrading to v11 affect how long your backups run?
Do you use SSD drives for your DDB?
Here's what's going on: This is the second time this has happened to us. The last time, it was a service pack. After the service pack, our average Q&I times went above the acceptable threshold. And at the time, that SP included a new feature where, if you did go above a certain threshold, you couldn't add more subclients. They must of got a lot of flack for that, because in the next sp they reveresed that. And it was also at that time, that CV started telling their customers that they need to get SSD for their DDB.
And that's just what the tech said yesterday when I called this in. What makes this so annoying for us is; how can you plan, and therefore budget, for a particular type of drives, when the bar randomly gets raised, once again, with a particular SP or version upgrade. Pre-upgrade, our average Q&I was about 13,000. After the upgrade, it's 23,400. That's an 80% increase. An unexcepted increase. Our weekly Fulls have gone from taking 24 to 28 hours, to 5-7 days. We have a serious problem.