Forums » Software Trials » Virtual Server Protection » Re: VDDK thread timeout

VDDK thread timeout

Last post 05-04-2017, 4:50 PM by GregorD. 2 replies.
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  • VDDK thread timeout
    Posted: 03-25-2017, 9:21 AM

    can someone explain me this error?

    Error Code: [72:106]
    Description: VDDK thread timeout, possible VDDK deadlock encountered.
    Source: mediaagent server, Process: vsbkp

    it happend by two vsa subclient by save to tape step.

  • Re: VDDK thread timeout
    Posted: 05-04-2017, 8:22 AM

    Mmmz I am wondering.....

    On the VSA performing the job for that subclient:

    Stop Commvault services, move the following folder to for instance c:\temp and start services again:

    C:\Windows\Temp\VMWare-System

    Here are possible file locks within the VDDK proces, folder will be created again when a new job is running.

    p.s. if you want to delete the folder you will have to take ownership, add full access rights for your account, remove read only attribute and delete the folder..
    Moving the folder does not require these actions.

  • Re: VDDK thread timeout
    Posted: 05-04-2017, 4:50 PM
    the solution was after one month support case, transport mode by vsa subclient change from auto to san.
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