Backup stops on waiting status

Last post 12-05-2018, 9:59 AM by mjasilva. 5 replies.
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  • Backup stops on waiting status
    Posted: 11-20-2018, 4:53 AM

    Hello,

     

    I have 3 backups running with different Media Agents which they are stucked at Waiting status. I have already stopped services on clients and did not do anything. Do you have any idea?

     

    They are stucked more than 1 day.

     

    Kind Regards,

    Marcos Silva

  • Re: Backup stops on waiting status
    Posted: 11-20-2018, 5:50 AM

    Hi Marcos,

    Is there any reason or error mentioned?

    Can you inform us which version and servicepack you are using?
    If you are on SP12 or SP13 there are hotfixes released to address resource allocation issues which might be the case here.


    Jos Meijer
    Senior Technical Consultant
  • Re: Backup stops on waiting status
    Posted: 11-20-2018, 6:28 AM

    Hi Jos,

     

    I'm using SP 13 right now. So i cant resolve this without those hotfixes? Or that cant prevent future issues just?

    Kind Regards

  • Re: Backup stops on waiting status
    Posted: 11-20-2018, 7:33 AM

    If it is the issue which I think it is, you can solve it by installing the hotfixpack of 1 nov.

    But it is hard to say without additional information if this is the case.

    To prevent it in the future, this is up to commvault dev as we cannot influence the content of patches which may introduce new issues.


    Jos Meijer
    Senior Technical Consultant
  • Re: Backup stops on waiting status
    Posted: 12-05-2018, 9:59 AM

    Hello Jos1982_NL,

    The problem was solved throw the dbmaintenance.

    Thank you Smile

  • Re: Backup stops on waiting status
    Posted: 12-05-2018, 9:59 AM

    Hello Jos1982_NL,

    The problem was solved with the dbmaintenance.

    Thank you Smile

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