I was asked to do a compliance search where the requestor wants me to use just the "@company1.com" to search for emails from anyone from that address. What is the best way I can get this done. I will provide an example of what the user want below.
You can try this: Go to advance search->Email and type email@example.com as an input for the 'From' field and company1.com as an input for the To field.
Basically, to find all the emails from/to a particular domain, you can directly use the domain name. No need to prepend it with '@'.
I just tried this and no emails was found. I even tried my email and the other company domain because I recieved emails from them before and still no records was returned.
This should have worked. Can you please escalate this.