Elearning LAB time ticker never stops - cannot pause....

Last post 10-04-2019, 11:41 AM by Ed Russell. 1 replies.
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  • Elearning LAB time ticker never stops - cannot pause....
    Posted: 10-04-2019, 5:46 AM

    Hi

    Busy doing commvault elearning course and I am very frustrated.  Got 12 lab time hours as part of the bundle, but there is no way to pause/stop the time from ticking away.  The lab module opens up, there is a pause lab time button but this has no effect.  Have tried various things including stopping and pausing the virtual servers before clicking pause, different OS`s, different browsers nothing the lab stays running and the time is draining without me using it.

    This is a problem and I need help please.  We cannot be expected to purchase lab hours if this is going on, the idea is to go through a module then do the LAB for the module - but now I am forced to do all the modules and its counter productive.

     

    Please help anyone...

  • Re: Elearning LAB time ticker never stops - cannot pause....
    Posted: 10-04-2019, 11:41 AM

    We've resolved this issue directly with NJS.

    For those experiencing problems or having questions regarding their Virtual Labs and finding this post, current guidance for reporting Virtual Lab issues is to email EA_Apps@commvault.com.

    Regards

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