I am trying to restore files from a VMWARE VSA backup. This is a restore from tape, but receive the following error.
Steps to reproduce.
1. I right click on the subclient, select Backup History, view all jobs.
2. Right click on the job to restore from, select Browse and Restore, job is not aged (infinite retention).
3. The next step, I can choose any option (Full Virtual Machine, Virtual Machine Files, Guest Files and Folders).
4. I receive an error "No backups found for the chosen time frame."
I tried doing a catalog and merge on the tape. Same result.
Any ideas on how to fix this issue?