Onedrive backup with Auto-discovery

Last post 05-13-2020, 11:56 PM by ddwyer. 1 replies.
Sort Posts: Previous Next
  • Onedrive backup with Auto-discovery
    Posted: 03-31-2020, 3:22 AM

    Hi All,


    maybe you have an idear or an hint for this "problem". We are using onedrive and backup the data with commvault. We have created for each letter one subclient and user regular expressions dto add users to the subclients. Ths works good no problem.


    But we have some letter for example x y z where the regular expressions does not match because we dont have any users with this letter. The backup Jobs end with state completed w/ one or more errors:


    Error Code: [28:300]
    Description: No user found to backup. Please check subclient contents
    Source: kuc01h1p238, Process: CvCloudBkpOneDrive     


    So the thing is when you make the check of the Backups you cant different the job to jobs wich has problems like this:

            Error Code: [28:300]
    Description: Failed to backup some users
    Source: kuc01h1p238, Process: CvCloudBkpOneDrive     

    This job failes also with completed with errors.


    Do you have an idear how can i fix this ? 



  • Re: Onedrive backup with Auto-discovery
    Posted: 05-13-2020, 11:56 PM

    Hi Smithse,

    So it seems there might be a couple of issues here. One is that you have some empty subclients which return the Job Pending Result: "No user found to backup" and others which return that some users failed to backup. Or are you seeing both returns on the same job?

    In the CV logs you can differentiate between jobs by looking at the Job ID logged against the line you are checking. 

    From left to right the values are PID, Thread ID, Date, Time, Job ID, log information.

    2232  12d8  05/11 20:07:00 123456 - "Some error or something"

    If you open the log in GxTail (from the CV base directory) and then press F5, you can filter the log by Job ID.

    In some agents there is an option to allow empty subclients to succeed, but this option doesn't exist for CloudApps it would seem. 


The content of the forums, threads and posts reflects the thoughts and opinions of each author, and does not represent the thoughts, opinions, plans or strategies of Commvault Systems, Inc. ("Commvault") and Commvault undertakes no obligation to update, correct or modify any statements made in this forum. Any and all third party links, statements, comments, or feedback posted to, or otherwise provided by this forum, thread or post are not affiliated with, nor endorsed by, Commvault.
Commvault, Commvault and logo, the “CV” logo, Commvault Systems, Solving Forward, SIM, Singular Information Management, Simpana, Commvault Galaxy, Unified Data Management, QiNetix, Quick Recovery, QR, CommNet, GridStor, Vault Tracker, InnerVault, QuickSnap, QSnap, Recovery Director, CommServe, CommCell, SnapProtect, ROMS, and CommValue, are trademarks or registered trademarks of Commvault Systems, Inc. All other third party brands, products, service names, trademarks, or registered service marks are the property of and used to identify the products or services of their respective owners. All specifications are subject to change without notice.
Copyright © 2020 Commvault | All Rights Reserved. | Legal | Privacy Policy