We use Vault Tracker to export our Full Backups to Virtual Mail Slots, which works great.
I am unable to get CommVault (CV 9.0 SP2a) to move returned media out of the mail slots into regular slots.
Is there a way to configure it to do this? We would like to avoid opening the library to put media back into the library in order to keep our mail slots free.
I have reviewd all of the Library Properties and made sure "Prevent Auto Import of Media from mail slot" was not checked and have tried "Do Periodic mail slot check for any change in status". I have also set the "Reset Container" and "Reset export location" when Assigned Media Re-Appears in the Library.