Can't export tapes

Last post 08-10-2011, 12:07 PM by syjl. 2 replies.
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  • Can't export tapes
    Posted: 08-04-2011, 8:10 PM

    I have a few tapes that were recalled for a restore but which were never removed from the library.  When I try to export them it says "Export not allowed because media it is recalled for restore".  I have tried both Recall Media and setting the current time and Prevent Export and setting the current time but I still get the error.  How can I fix this?

  • Re: Can't export tapes
    Posted: 08-09-2011, 11:27 AM

    Is there a pending vault tracker action for the recall of the tapes which was never acknowledged or killed? 

  • Re: Can't export tapes
    Posted: 08-10-2011, 12:07 PM

    That was the problem.  I didn't know it generated a VT action.  Thank you very much

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