Merge accounts?

Last post 03-27-2012, 12:36 AM by Shinya. 1 replies.
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  • Merge accounts?
    Posted: 12-16-2011, 4:09 AM

    Hello,

    I had an account under my previous employer (username "Dannie"), and I now have an account under my new employer (this account "Dannie2" Smile).

    Is there anyone who can merge these accounts? I'd like to have only the username "Dannie" remaining.

    I do not have access to the MA account the user "Dannie" was attached to.

  • Re: Merge accounts?
    Posted: 03-27-2012, 12:36 AM

    Hello, 

    Can you please contact CommVault Sales Account rep. ?

    Each Maintainance Account is associating with CommCell ID as well.

    If your previous employer deletes your account from Maintainance advantace as Account Administrator, you would be able to create another account, which is associating with different commcell otherwise we need to route through with proper channel to fix them all.

    Hope that will helps.


    Thank you,
    Shinya ( Shaun ) Takagi / CommVault APJ Support Engineer

     

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