Hello Ipman, There is an option when you run the report to show failed items only. Or if you specifically select this computer and uncheck the option to show failed items only. If it has problems checking the connectivity it should list as failed, otherwise it will have Ready.
Readiness (failure reason): Ready.
Something you could try to test connectivity between CommServe and the client
telnet <Host Name, FQDN, Short Name and/or IP of client> 8400
- You should get a blank Command Prompt window if connection is successful using the name or IP over the specified port, even if there is no telnet daemon installed.
- To exit a telnet session type <Ctrl>+” ] “ and then type “quit”
You can also use our TestPort Utility to test connectivity. This utility is part of the Resource Pack. I have attached Readme for our test port. Check your resource pack disk for the utility.
If you continue to have issues I would recommend opening up a support incident and we can take a quick look.
CommVault, Business Critical Support