Failed authentication returned from server

Last post 07-26-2010, 1:55 AM by bayu. 1 replies.
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  • Failed authentication returned from server
    Posted: 07-23-2010, 4:00 PM

    We did a DR test to our DRCS and followed the steps and changed the name using the DR gui.

    We didn't run any jobs or processes on the CSDR server.  Basically just testing.  Shutdown galaxy and then brought up the CS.  We were told those were the only steps we needed to follow.

    Not all - but some jobs are starting to fail with "Failed authentication returned from server". 

    Do I need to do the name change again on the CS?  Any help is appreciated.  Thanks

     

  • Re: Failed authentication returned from server
    Posted: 07-26-2010, 1:55 AM

    CVuser:

    We did a DR test to our DRCS and followed the steps and changed the name using the DR gui.

    We didn't run any jobs or processes on the CSDR server.  Basically just testing.  Shutdown galaxy and then brought up the CS.  We were told those were the only steps we needed to follow.

    Not all - but some jobs are starting to fail with "Failed authentication returned from server". 

    Do I need to do the name change again on the CS?  Any help is appreciated.  Thanks

     

    Please make sure commcell id and commserve ip address are the same with the previous one (before you did DR Test). if it the same then please tried to kill one job and start a new job. if it's work then you have to kill all the existing job and run a new one.

    if commcell id or ip address are change..the you have to raise a ticket to commvault to get new license from license manager.

    hope it can help

     

     

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