backup console not displaying

Last post 01-22-2013, 5:45 PM by Craig Paulsen. 1 replies.
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  • backup console not displaying
    Posted: 01-22-2013, 3:59 PM

    Hi there,

    For some reason when I try to access the Commvault backup console after logging into it a backup window appears stating “no valid backup data for client [server name].”

    Can you please advise what may be the cause of this?



  • Re: backup console not displaying
    Posted: 01-22-2013, 5:45 PM

    The issue seems to be related to our email archive which is in preproduction at the moment. My system was one of the test cases however this is a fairly new occurrence and have been able to open the backup console with this url right up to xmas.


    The url I use is http://ap05/console however once I have logged in I get a window that states:



    “No valid backup data for client [servername] idataAgent [Exchange mail archiver] backup set [defaultArchiveSet] Subclient [DISABLED – default]”




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