Silent Upgrade of iData Agents

Last post 12-30-2010, 9:58 AM by Liam. 3 replies.
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  • Silent Upgrade of iData Agents
    Posted: 08-25-2010, 3:13 PM

    Attempted to use the same instructions for a silent install to perform upgrades of clients from 6.1 to 8.0 but when running the initial recording phase it wants to install the agent as if it is a brand new install asking for which type, destination folder etc... versus when you run setup.exe and it immediately recognizes that there is a previous version that needs to be upgraded.

    Has anyone successfully managed to do silent upgrades? I know we can push out the upgrade through the commcell but are working on issues with this as well and would like to setup a silent install to be run on the clients.



  • Re: Silent Upgrade of iData Agents
    Posted: 08-25-2010, 8:26 PM
  • Re: Silent Upgrade of iData Agents
    Posted: 09-10-2010, 4:52 AM

    you need to copy the contents of the version you want to upgrade to a new folder called CVPackages in the root of the Galaxy folder on the commcell, in this create a folder called 8.0.0, in this create a folder called Windows and then copy the contents of the first Cv8 disk into this folder.

    You can trim this down by not copying the INTEL64 folder (unless you have itanium clients) and by also only copying the individual sub folders for the packages you want to upgrade.

    once all these files are in the right place you need to make sure that your clients are fully updated in the version they are currently running and then you should be able to do a push upgrade from the commcell.

    I have had experience where the CVPackages folder sometimes needs to be put in the 'UpdatesCache' folder but I think this is on v7 upgrades only.

  • Re: Silent Upgrade of iData Agents
    Posted: 12-30-2010, 9:58 AM
    • Aplynx is not online. Last active: 09-18-2019, 11:53 AM Liam
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    In 8.0 the Update Cache has also been incorporated to hold the CV software allowing for upgrades to be pushed from the CS GUI, with some exceptions, such as clusters and SharePoint. The directions from the link below starting at step 3 will instruct you on 2 ways to populate the update cache with the CV software. I would suggest using the manual method of creating the directories and copying the software. Please note that the DVD(s) are pretty big in size so make sure you have enough room or relocate the Updates Cache in the Automatic Updates settings. Once the software has been copied over, you can then follow the instructions to push out the upgrades.

    Also make sure you are using the latest DVD available on Maitenance Advantage or the push upgrades will fail.

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