Web Search returning no results

Last post 04-15-2014, 10:43 AM by isle. 2 replies.
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  • Web Search returning no results
    Posted: 02-25-2014, 6:49 AM

    Simpana 9 SP 14

    Hi all - Web Search has been working fine but not used for a few months...now it is returning no results?

    The only thing that has changed (AFAIK) is update from sp 12 to 14.

    All the compliance archives and content indexing jobs are running fine and the FAST service page has no errors and you can submit and get results on the fast page, I have stopped and started indexing services (yesterday) and still the same deal, I have rebooted the websearch server and all services and IIS are running fine.

    Any ideas? I have raised a ticked but just while i wait...I think i might be missing something obvious on this one as I don't use the feature much.

    Thanks

    David

  • Re: Web Search returning no results
    Posted: 04-11-2014, 3:35 PM

    anything in the dm2web.log?  It sounds like there would be errors in there.

  • Re: Web Search returning no results
    Posted: 04-15-2014, 10:43 AM
    • isle is not online. Last active: 06-04-2019, 3:28 PM isle
    • Top 25 Contributor
    • Joined on 08-21-2012
    • NJ
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    • Points 308

    when you say web search do you mean end user search?

     

    If so, is the end user you setup have rights to view the the subclient you are indexing? You can check this in the security groups.

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