Recall of archived file by right click

Last post 06-05-2014, 2:44 PM by RAW. 3 replies.
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  • Recall of archived file by right click
    Posted: 05-25-2014, 9:11 PM

    Hi,

    Has anyone encounter issue where an archived file is recalled simply when user right-click on a stub? this happens to one of site which is currently being deployed.  the file type that is recalled when user right-click on the stub includes:

    - JPG

    - ZIP

    - TIFF

     

    thanks

    Ben-G

  • Re: Recall of archived file by right click
    Posted: 05-27-2014, 10:28 PM
    Do you have an Anti-Virus program installed on the server? Are there any other drivers installed on the server? Command Prompt: FLTMC. This will tell you the drivers installed on the system.
  • Re: Recall of archived file by right click
    Posted: 06-05-2014, 4:16 AM

    Hi,

    Just found out that the JPEG and TIFF file are automatically recalled on Windows 7 desktop when user right click on the image as Windows preview is switched on.  with Windows preview switched on, windows will read the image file on left/right click to show a thumbnail of the image in the explorer.

    Ben-G

  • Re: Recall of archived file by right click
    Posted: 06-05-2014, 2:44 PM

    Hello Ben-G

    We have the same "issue" you could implement a policy to prevent this if thats a option for you.

    http://forum.commvault.com/forums/thread/34906.aspx

     

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