Setting up a SnapMirror Copy with Intellisnap & Netapp Cdot

Last post 05-20-2015, 1:02 AM by Watson. 2 replies.
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  • Setting up a SnapMirror Copy with Intellisnap & Netapp Cdot
    Posted: 02-18-2015, 5:11 PM


    I am implementing for a customer a DR scenario where we are going to use Snapmirror with intellisnap to a DR Location for VMware intellisnap.

    This we have working internally and by other enviroments so I am stumped why I keep getting the error message: "Failed to connect to DFM"  when clicking on the Provisioning tab of the New SnapShot Copy (mirror) that I am trying to configure.

    The error message is displayed directly and I cannot find any log on the CommServer or Media Agents where there is any information written to as to why this is possible failing.

    The necessary preparation has been performed:

    inter Cluster Peer relationship between Production -> DR Filers.

    Resource Pools have been configured.

    On Command Manager Apliance is configured.

    This is not working with a local user or remote user.

    Passwords have been verified - can log into gui with user.

    Storage Policies - whilst making the option to use Unified manager was selected.

    Unified Manager was previously entered into the array.

    Does anyone have any ideas what could be blocking the connection?

    I thought possibly a local firewall which was on on the CommServe so from the NOCC appliance I checked if its possible to ping and to receive pings and although the pings were blocked this did not solve the issue by temporarily disabling the firewall.

    I would log a ticket for this but as this is a Green Field implementation I am still runnning on a Trial license which I hope to redeem in the coming days.

    However any help or pointers would be greatly appreciated as Google has not been my friend when trying to solve this... :)

    Quick Overview of Envirnoment

    - Simpana 10 SP9

    - On tap Cdot 8.2.3

    - OnCommand Unified Manager 6.2

    Although the BOL states otherwise for supported configs this has been confirmed that this config is supported.

    Many Thanks,


  • Re: Setting up a SnapMirror Copy with Intellisnap & Netapp Cdot
    Posted: 03-30-2015, 2:02 PM

    Hello Ian,

    When you navigate to the provisioning tab the EvMgr.log on the Commserver will show an attempt to connect to the DFM/OCUM server and give a possible reason for not being able to connect. Generally this is an authentication or network issue.

    Thank you,

  • Re: Setting up a SnapMirror Copy with Intellisnap & Netapp Cdot
    Posted: 05-20-2015, 1:02 AM

    Can you telnet to DM using http (port 80) or https (port 443)?

    Are you using a hostname for your DFM server in Array Management for DFM? Does this resolve to the correct IP Address?

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