I am implementing for a customer a DR scenario where we are going to use Snapmirror with intellisnap to a DR Location for VMware intellisnap.
This we have working internally and by other enviroments so I am stumped why I keep getting the error message: "Failed to connect to DFM" when clicking on the Provisioning tab of the New SnapShot Copy (mirror) that I am trying to configure.
The error message is displayed directly and I cannot find any log on the CommServer or Media Agents where there is any information written to as to why this is possible failing.
The necessary preparation has been performed:
inter Cluster Peer relationship between Production -> DR Filers.
Resource Pools have been configured.
On Command Manager Apliance is configured.
This is not working with a local user or remote user.
Passwords have been verified - can log into gui with user.
Storage Policies - whilst making the option to use Unified manager was selected.
Unified Manager was previously entered into the array.
Does anyone have any ideas what could be blocking the connection?
I thought possibly a local firewall which was on on the CommServe so from the NOCC appliance I checked if its possible to ping and to receive pings and although the pings were blocked this did not solve the issue by temporarily disabling the firewall.
I would log a ticket for this but as this is a Green Field implementation I am still runnning on a Trial license which I hope to redeem in the coming days.
However any help or pointers would be greatly appreciated as Google has not been my friend when trying to solve this... :)
Quick Overview of Envirnoment
- Simpana 10 SP9
- On tap Cdot 8.2.3
- OnCommand Unified Manager 6.2
Although the BOL states otherwise for supported configs this has been confirmed that this config is supported.