We are unable to recalls tubs from Outlook using the Outlook add-in. Does anyone have any troubleshooting ideas. Here is our setup:
Simpana 10 SP9
DAG consisting of 7 Exchange 2010 servers
Backup / Archiving and restoring of messages works perfectly fine from the CommCell console using the Exchange Mailbox iData Agent (OnePass)
Test computers have Outlook 2013 32-bits with the 32-bits Outlook add-in
We see the archived messages fine with the attachments, but when clicking on an attachment or on the "Download original message" link, it loads for a couple minutes then ends up with "Download failed"