I installed Web Server, Web Console and Outlook 64-bits. All Simpana 10 SP9. We don't use Content Indexing, we just archive mails.
When using Web Console, I can view archived mail messages (however, not all users). When I try to download a message, I get a "Download failed" message. How can I troubleshoot this on a CommVault level / where can I look for more information?
Is this a CommVault issue or a local issue (no rights to download something)?
Which rights exactly do I have to give the end users, and how?