CVArchiver add-in keeps stopping

Last post 05-01-2015, 5:49 AM by AndrewDu. 0 replies.
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  • CVArchiver add-in keeps stopping
    Posted: 05-01-2015, 5:49 AM

    Simpana 10, Exchange 2010, Office 2013.

    My users are being plagued with this add-in constantly shutting itself down.

    It's possible, though rather cumbersome, to restart it manually when needed, but (a) it's too techie for some users and (b) they shouldn't need to do this anyway.

    I am aware that there is a registry setting at HKCU\Software\Microsoft\Office\15.0\Outlook\Resiliency\DoNotDisableAddinList where you can tell Outlook not to disable this one, but I can't find the data to enter in that value, which actually has the desired effect.

    The value seems to be one of those bitmask ones, and seems to depend on what exactly caused the add-in to be shut down, which in turn is hard to guess.

    Does anyone know what to enter in this reg value to make sure CVArchiverAddIn always runs?

    Alternatively, is there any other way of making sure that it always runs?

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