External Data Connector -- NetBackup

Last post 12-06-2016, 11:58 PM by Bhatia. 0 replies.
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  • External Data Connector -- NetBackup
    Posted: 12-06-2016, 11:58 PM

    Hi ,

    I am trying to migrate the Netbackup servers/data to Commvault. i have installed EDC, i can see the client/instance in the console. But while trying to discover , it is failing with the error: 

            Error Code: [2:3538945]
    Description: NBDB login and/or password is invalid.
    Source: dkbapwpbkp03, Process: FDCMgr

    I have cross verified the NBDB user name ,password and able to login to the db, I have given the exact credentials, but still this error persists. ,

    Log Cuts from EDCDiscovery.log:

     CNetBackupServicesStatus::_ParseData Detect Netbackup services status. Total lines to process [35].
    798722 1 12/06 14:50:10 4740038 CNetBackupServicesStatus::_ParseData Services are up
    798722 1 12/06 14:50:10 4740038 CForeignHandlerNBU::DiscoverConfig Instance property request successfully sent.
    798722 1 12/06 14:50:10 4740038 CForeignHandlerNBU::DiscoverConfig Instance property response received successfully.
    798722 1 12/06 14:50:10 4740038 CForeignHandlerNBU::DiscoverConfig() - Instance password property decrypted successfully.
    798722 1 12/06 14:50:10 4740038 CNetBackupDBFetcher::Run Executing query against [NB_KROBKUP]/[NBDB]:[13785]
    798722 1 12/06 14:50:10 4740038 CForeignCmdExecBase::_FetchDataUsingPipe Execute external command [security::hiddden]
    798722 1 12/06 14:50:10 4740038 CForeignCmdExecBase::_FetchDataUsingPipe External command execution [security::hiddden] failed. execResult = [65280]
    798722 1 12/06 14:50:10 4740038 CForeignHandlerNBU::DiscoverConfig Password verification failed for user [dba].
    798722 1 12/06 14:50:10 4740038 CVForeignHandler::main() - Configuration sub-phase : [failed or interrupted].
    798722 1 12/06 14:50:10 4740038 CVForeignHandler::main() - Discover clients sub-phase : [failed or interrupted].
    798722 1 12/06 14:50:10 4740038 CVForeignHandler::main() - Discover storage policies sub-phase : [failed or interrupted].
    798722 1 12/06 14:50:10 4740038 CVForeignHandler::main() - Discover jobs sub-phase : [failed or interrupted].
    798722 1 12/06 14:50:10 4740038 CVForeignHandler::main() - Discover schedules sub-phase : [failed or interrupted].
    798722 1 12/06 14:50:10 4740038 CVForeignHandler::main() - Discover media sub-phase : [failed or interrupted].
    798722 1 12/06 14:50:10 4740038 CVForeignHandler::main() - Process deleted items sub-phase : [failed or interrupted].
    798722 1 12/06 14:50:10 4740038 CVForeignHandler::main() - CVForeignHandler process finshed with errors.
    798722 1 12/06 14:50:10 4740038 ForeignHandlerFactory::~ForeignHandlerFactory()() - Trace in.
    798722 1 12/06 14:50:10 4740038 ForeignHandlerFactory::~ForeignHandlerFactory()() - Destructing Handler
    798722 1 12/06 14:50:10 4740038 CIDB::dumpToLog(bool)() - TABLE IS EMPTY!
    798722 1 12/06 14:50:10 4740038 CEdcDetails Closing table /opt/cv/hds/iDataAgent/jobResults/7396/edcIdb/xmlDetails
    798722 1 12/06 14:50:10 4740038 CIDB Closing table /opt/cv/hds/iDataAgent/jobResults/7396/edcIdb/edcIdb
    798722 1 12/06 14:50:10 4740038 apiCloseIdb(hCIDB)() - edcIDB was closed successfully.

    Could anyone please guide me along?

    Regards,

    Bhatia

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