Exchange Milbox backup issue Failed All messages in mailbox

Last post 12-13-2016, 4:23 PM by tcottrell. 2 replies.
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  • Exchange Milbox backup issue Failed All messages in mailbox
    Posted: 12-13-2016, 7:01 AM

    Hello,

    we are backing up mailboxes from Exchange 2013  DAG(two nodes) with Commvault v10. I have configurated node1 as  proxy. Job COMPLETED w/ ONE OR MORE ERRORS. I am unable to backup some mailboxes. I have added screenshot and job log. can you help me please?

     

  • Re: Exchange Milbox backup issue Failed All messages in mailbox
    Posted: 12-13-2016, 9:22 AM

    Hey etoman,

    what do you mean with node1 as proxy ?

    the proxy is usually a system outside to the DAG.
    To access all Mailboxes you have to ";" seperated list the DAG Member in the mailbox agent properies. (Exchange Server Name: - general tab of agent properties )

    did you do this ? otherwise you will only be able to access the mailboxes active on the mentioned Nodes of the DAG

    regards
    Klaus 

  • Re: Exchange Milbox backup issue Failed All messages in mailbox
    Posted: 12-13-2016, 4:23 PM

    Very difficult to say without more information, however I would suggest starting here:  http://documentation.commvault.com/commvault/v10/article?p=products/exchange_mailbox/backup_troubleshooting.htm

     

    What is the error message coming back on the proxy server in the exmbbackup.log file for the mailboxes?

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