Backup pending with SIBD error

Last post 02-21-2017, 11:06 PM by jgenteman. 2 replies.
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  • Backup pending with SIBD error
    Posted: 02-21-2017, 9:34 AM

    Hi Team,

    Could not connect to the SIDB process at MediaAgent

    Can you please help in troubleshooting this error.Newly configured server

    Thanks inadvance....

  • Re: Backup pending with SIBD error
    Posted: 02-21-2017, 11:01 AM
    • Ali is not online. Last active: 07-03-2019, 12:32 PM Ali
    • Top 10 Contributor
    • Joined on 08-05-2010

    Hi Ashwin,

    Usually this means either the client cannot connect to the MA or vice versa.  Check the CVD.log on both machines and then the SIDBEngine.log on the machine which is hosting the DDB, may have more clues there.  Could be a port/firewall restriction of some sort.

  • Re: Backup pending with SIBD error
    Posted: 02-21-2017, 11:06 PM

    Like Ali said, there is an error between the client and MA that holds the DDB. I have found when i see this that the client and MA cannot talk to each other over 8400 and 8402. When they could and we still got that error DIPS almost always works for us.

     

    Hope this helps,

    John

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