VDDK thread timeout

Last post 05-04-2017, 4:50 PM by GregorD. 2 replies.
Sort Posts: Previous Next
  • VDDK thread timeout
    Posted: 03-25-2017, 9:21 AM

    can someone explain me this error?

    Error Code: [72:106]
    Description: VDDK thread timeout, possible VDDK deadlock encountered.
    Source: mediaagent server, Process: vsbkp

    it happend by two vsa subclient by save to tape step.

  • Re: VDDK thread timeout
    Posted: 05-04-2017, 8:22 AM

    Mmmz I am wondering.....

    On the VSA performing the job for that subclient:

    Stop Commvault services, move the following folder to for instance c:\temp and start services again:


    Here are possible file locks within the VDDK proces, folder will be created again when a new job is running.

    p.s. if you want to delete the folder you will have to take ownership, add full access rights for your account, remove read only attribute and delete the folder..
    Moving the folder does not require these actions.

  • Re: VDDK thread timeout
    Posted: 05-04-2017, 4:50 PM
    the solution was after one month support case, transport mode by vsa subclient change from auto to san.
The content of the forums, threads and posts reflects the thoughts and opinions of each author, and does not represent the thoughts, opinions, plans or strategies of Commvault Systems, Inc. ("Commvault") and Commvault undertakes no obligation to update, correct or modify any statements made in this forum. Any and all third party links, statements, comments, or feedback posted to, or otherwise provided by this forum, thread or post are not affiliated with, nor endorsed by, Commvault.
Commvault, Commvault and logo, the “CV” logo, Commvault Systems, Solving Forward, SIM, Singular Information Management, Simpana, Commvault Galaxy, Unified Data Management, QiNetix, Quick Recovery, QR, CommNet, GridStor, Vault Tracker, InnerVault, QuickSnap, QSnap, Recovery Director, CommServe, CommCell, SnapProtect, ROMS, and CommValue, are trademarks or registered trademarks of Commvault Systems, Inc. All other third party brands, products, service names, trademarks, or registered service marks are the property of and used to identify the products or services of their respective owners. All specifications are subject to change without notice.
Copyright © 2020 Commvault | All Rights Reserved. | Legal | Privacy Policy