commands timing out

Last post 05-04-2017, 8:23 AM by sandy. 2 replies.
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  • commands timing out
    Posted: 04-18-2017, 10:18 AM

    Hello,

    I have started getting time outs on running commands on commvault. They used to work earlier. Any idea how can this be fixed?

     

    27836 5b04  04/18 09:04:01 ###  QCvSocket::Read [  ]  QCvSocket::Read - Time out waiting for CommServer to respond, waited for (60) seconds
    27836 5b04 04/18 09:04:01 --- CSConnection::ReceiveResponse [commserve_ip:2108 ] Failure while receiving a response from CommServer: commserve_ip along the socketFd: [1312]
    27836 5b04 04/18 09:04:01 --- CSConnectionPool::ProcessResponse [ ] Read on socket <1312> failed
     
     
    C:\Program Files\CommVault\Simpana\Base>qlogin -sso -cs commserv_ip
    User logged in successfully.

    C:\Program Files\CommVault\Simpana\Base>qmedia markbad -b CX0934 -cs commserve_ip
    media: Error 0xa: Connection to the Commserver terminated, Relogin required
  • Re: commands timing out
    Posted: 05-04-2017, 7:58 AM

    Can you provide more information regarding circumstances?

    Are you working on LAN, via Firewal, VPN?
    Any changes to the network, the workstation being used or Commserve lately?

  • Re: commands timing out
    Posted: 05-04-2017, 8:23 AM

    This was resolved after dbmaintenance was run. Thanks

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