We have some new problem recently. We have CV 11 SP6. recently backup gets fails some client and we are trying to solve it. I Found that the issue with communication problem.
Commvault take APIPA IP instead of actual one, but i can able to ping CV to MA to Client and vice versa. But when CV contact client gets fail. We check with windows team, they changed the preference. Actually as per exsiting setup APIPA is primary contact.
After that when run the checkrediness, CS communication gets success whereas MA communication gets fail. The most beautiful part is, backup gets success.
My gusseing is issue with port, I checked to telnet IP with 8400 (comm port) get succeed.
My qst is,
Why commserv take the wrong? is there any to manually assign a IP in Commserv
Is there any way to find the data port for backup ( I need to ask secuirty team)
Thanks in Advance,