Backup Job History cannot be displayed in CommCell Console

Last post 05-18-2017, 6:43 PM by Ali. 5 replies.
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  • Backup Job History cannot be displayed in CommCell Console
    Posted: 05-12-2017, 2:54 AM

    Hi,

    Has anyone had any experieced that Backup Job History cannot be displayed in CommCell Console?  I have an issue that backup job history cannot be display like the attched image.

    The total records is 15, but nothing is displayed in Backup Job History tab when clicking shortcut menu "Backup History" from subclient or backupset.   Any information would be appreciate in advanced.

     

     

     


  • Re: Backup Job History cannot be displayed in CommCell Console
    Posted: 05-12-2017, 5:23 AM

    Seems a Java bug to me, have you tried to open the console from an other location?
    Try on the Commserve, assuming you have not changed the java version there it should work. If it does not work raise a ticket with support.

  • Re: Backup Job History cannot be displayed in CommCell Console
    Posted: 05-12-2017, 11:50 AM

    Its a Java issue on the machine that you are opening the console. We had similar issue . Please update the Java version it will fix it

  • Re: Backup Job History cannot be displayed in CommCell Console
    Posted: 05-14-2017, 10:20 PM

    Thanks for your reply.  I will check whether java version has been changed.  If it does not work, I will contact with support.

  • Re: Backup Job History cannot be displayed in CommCell Console
    Posted: 05-14-2017, 10:22 PM

    Thanks for sharing your experiece with this issue.  I will check whether java version has been changed.  If it does not work, I will contact with support.

  • Re: Backup Job History cannot be displayed in CommCell Console
    Posted: 05-18-2017, 6:43 PM
    • Ali is not online. Last active: 08-25-2017, 11:36 AM Ali
    • Top 10 Contributor
    • Joined on 08-05-2010

    Ensure the GUI has the latest CV updates.

    Try another machine in the environment as well to isolate it.

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