I've got a costumer who has deployed Windows 2012 R2 servers.
But his Commvault archiving plugin (OutlookAddin.exe Version 10.0.15286) doesn't work anymore.
It isn't in his list of Apps in Windows or Outlook.
Why would they deploy the Outlook addin on the servers? Is this on Citrix ? Are they sure the Outlook version (x86/64) matches the Outlook addin version installed? Need a bit more details I think here. Is it installed but does not enable automatically possibly?
Yes this is on Citrix;
The outlook version matches the Outlook addin.
But it's all fixed now, it was an older version.
They installed the newest and now it's working.