LaptopBackup User PopUp

Last post 04-15-2018, 8:24 AM by StorageGuy007. 1 replies.
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  • LaptopBackup User PopUp
    Posted: 01-21-2018, 8:01 AM

    Hello,

    is it possible that a user gets a popup notifications on his computer, when a backup fails or the client is not registered? The laptop2taskbar icon shows a callsign, but many users did not recognize it. I know that a user can get an email notifications when a backup fails, but many users ignore this mail or don't want to receive admin emails.

    I pop up message would be a really good feature!

  • Re: LaptopBackup User PopUp
    Posted: 04-15-2018, 8:24 AM

    Hi ,

    We use subscription alerts for this to notify the users' laptop has not been backed up in "X" # of days which by default is 4 but can be adusted to meet your needs. The only notications for this type of alert are email or console.

    The email is very thorough and provides links to "back it up now" and this seems to be the best method currently.

    See details here:

    http://documentation.commvault.com/commvault/v11/article?p=5222.htm#o5226


    Gary Seibak
    Technical Account Manager - Commvault
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