Error Code: [68:174]

Last post 07-14-2018, 11:51 AM by Liam. 5 replies.
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  • Error Code: [68:174]
    Posted: 07-13-2018, 11:36 AM

    Hello every body!

    i need help guys, i accidentally removed my windows file system agent from commserve client.

    i trying to reinstall the agent and i get the following error:

    "Error Code: [68:174] Description: Failed to install File System Core Package, the credentials entered may not have permission to use WMI on remote machine."

    im tried to reinstall "Simpana" but it identifies that the windows file system agent already installed on the server.

    any proffesional suggestions?

  • Re: Error Code: [68:174]
    Posted: 07-13-2018, 11:57 AM
    Additional Resolution
    ———————————-
    WMI runs on an additional dynamic port. If there is a firewall between the Commserve and the client, this WMI port needs to be statically defined. 
    The following Microsoft article covers how to do this: https://msdn.microsoft.com/en-us/library/bb219447(v=vs.85).aspx
    Thanks
    Ola.
  • Re: Error Code: [68:174]
    Posted: 07-13-2018, 3:19 PM

    Hi Ola,

    that is not a firewall or a communication issue because im trying to install an agent locally.

  • Re: Error Code: [68:174]
    Posted: 07-13-2018, 3:56 PM
    • Aplynx is not online. Last active: 03-19-2020, 12:22 PM Liam
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    Is the commvault listed in add/remove programs as being installed? 

  • Re: Error Code: [68:174]
    Posted: 07-14-2018, 5:43 AM

    yes Liam, all the agents listed in add/remove programs.

  • Re: Error Code: [68:174]
    Posted: 07-14-2018, 11:51 AM
    • Aplynx is not online. Last active: 03-19-2020, 12:22 PM Liam
    • Top 10 Contributor
    • Joined on 05-04-2010
    • New Jersey
    • Master
    • Points 1,803

    Can you remove and reinstall after?

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