failed to configure index store

Last post 08-10-2018, 9:13 AM by tcottrell. 5 replies.
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  • failed to configure index store
    Posted: 08-05-2018, 9:10 AM

    Dears,

    Could you please help on the below:

    During the installation, the process of installation is failed with the following error: failed to configure index store. What could be the problem, I would appreciate if you could help on this.

    Best Regards,

  • Re: failed to configure index store
    Posted: 08-06-2018, 10:21 AM

    What version of Java are you currently using?

  • Re: failed to configure index store
    Posted: 08-07-2018, 7:31 AM

    Java Version "1.8.0_121"

  • Re: failed to configure index store
    Posted: 08-07-2018, 10:43 AM

    Would it be possible to uninstall java, reinstall java, and then try the Commvault installation again?

  • Re: failed to configure index store
    Posted: 08-07-2018, 12:09 PM

    deinstall and install java not change the error mentioned above.

  • Re: failed to configure index store
    Posted: 08-10-2018, 9:13 AM

    Just to clarify you are just installing the index store package on a server?  What version of Commvault are you installing (v11 SP11/12?) and would it be possible to get the install log file from the server in question?

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