how to change name of commvault

Last post 09-14-2018, 6:46 AM by smacdonald. 1 replies.
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  • how to change name of commvault
    Posted: 09-07-2018, 11:12 AM

    Hi

    I want to change name of commcell and media agent to dns.

    Now I reference name with host file on windows "C:\Windows\System32\drivers\etc\hosts"

    I have changed and rename the comserv server and media server to domain name but now I not sure that is correct, because I cannot login to commcell via commcell manager.

    And I cannot start service " Data ProtectionSuite Application Manager"

    Can i uninstall and reinstall commvault? 

    or how can I do it?

    T__T

  • Re: how to change name of commvault
    Posted: 09-14-2018, 6:46 AM

    Hi Peary,

    Please cross check to make sure these steps were followed -

    Changing the CommServe Computer Name -
    http://documentation.commvault.com/commvault/v11/article?p=7022.htm

    Changing the Client Computer Name - see "On a MediaAgent Computer" section -
    http://documentation.commvault.com/commvault/v11/article?p=7037.htm

    Hope this helps. If the above was followed properly and you are still unable to login to the comcell it might be best to open a ticket with support.

    Best regards,
    Sean
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