Slow Throughputs for OneDrive/SharePoint Online

Last post 09-13-2018, 2:14 PM by tcottrell. 2 replies.
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  • Slow Throughputs for OneDrive/SharePoint Online
    Posted: 09-13-2018, 12:19 PM



    I recently configured both OneDrive and SharePoint online. The CommServe is a VM hosted on premise and the Media Agent for all O365 jobs is an Azure VM pointing to Azure BLOB Storage as a target. 


    There is about 8.5TB of OneDrive data and 600GB of SharePoint Online data. I have been getting very poor throughput on most jobs, ranging from .02GB/H to around 10GB/H. I've tried staggering out the jobs into several small subclients but am finding (with OneDrive in particular) that it is still taking a long time to get the first full backups of certain users' data completed. I understand that O365 jobs don't always run at the same speed as on prem jobs, but I have a couple of questions related to these throughputs:

    1. Has anyone here experienced throughputs significantly better than this in a similar environment?

    2. Are there any measures I can take to speed up the throughput?


    Thanks in advance for any help.

  • Re: Slow Throughputs for OneDrive/SharePoint Online
    Posted: 09-13-2018, 1:57 PM

    As far as I know Microsoft still limits bandwidth when connecting thru a single user session, commvault has found a quicker way for the mailbox via SMTP journaling, but for OneDrive and SharePoint I believe we are still out of luck.

    Jos Meijer
    Senior Technical Consultant
  • Re: Slow Throughputs for OneDrive/SharePoint Online
    Posted: 09-13-2018, 2:14 PM

    I think the throughputs listed here are on par with others I have seen.

    Service pack 13 which will be available soon has an enhancement which will help with throughput.  Keep an eye on that release which will help a great deal!


    For SharePoint, adding additional service accounts can help avoiding the throttling that occurs:

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