Tape Restore Report

Last post 02-06-2019, 9:15 AM by BillyK. 5 replies.
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  • Tape Restore Report
    Posted: 02-04-2019, 4:56 PM

    Hello,

    To satisfy audit requirements, we need to generate a report of all restores that have been performed from tape.  When I run the job summary report and select the data recovery jobs option, I see all the restores as expected but when I reference restores that I know were done from tape, it lists the source media as disk!?  I know for certain that one of these restores was performed from tape and occured within the past month.  As a test, I performed a test restore from tape and regenerated the same report and it it's correctly showing the source media as the media ID of the tape.  I even ran the report for the past 10 years and I know for a fact that I've performed tape restores a few times a year but they're all showing up as disk for source media. Was this some sort of bug?  We just recently upgraded to SP13 last week.  Because of this, I now have no way that I'm aware of to generate a list of all your tape restores. (Unless there's another way)  Anyhow, can anyone speak to this?  Thank you!

     

    - Bill

  • Re: Tape Restore Report
    Posted: 02-04-2019, 5:20 PM

    Bill

     

    Looking in to this . Will update on this . 

     

     

    Thanks

    karthik 

  • Re: Tape Restore Report
    Posted: 02-04-2019, 5:31 PM

    Thank you!  Another thing I just noticed, there's a media management setting that determines the retention of restore jobs and it defaults to 365 days.  (I can only view restore jobs back 1-year)  We don't do many tape restores so this may explain not seeing any with the exception of at least 1 that I know for certain was restored from tape about a month ago.  I need to determine whether or not there was some sort of bug that would cause the source media to be reported incorrectly and also confirm that the restore job history is exclusively tied to that media management setting. (365-days)  Or will it also age out if the corresponding backup job ages out.  Thank you!!

  • Re: Tape Restore Report
    Posted: 02-04-2019, 5:50 PM

    Karthik,

    I was able to identify another restore job that I restored from tape back on 8/2/18.  Sure enough, when I run the restore report and identify the job, it reports the source media as disk.  There is definitely an issue. (or was)  Thank you.

  • Re: Tape Restore Report
    Posted: 02-06-2019, 5:22 AM

    Hi BillyK,

     

    This is working as expected locally. If you think this is an issue, please escalate to customer support.

     

    Thank you. 

  • Re: Tape Restore Report
    Posted: 02-06-2019, 9:15 AM

    Hi Saikat,

    I worked with Commvault support yesterday and they confirmed that the report is in fact reporting the source media incorrectly.  It has been escalated to tier 2.  Thanks.

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