Unable to login in to Webconsole or Admin console as domain user

Last post 02-15-2019, 5:32 PM by Wwong. 1 replies.
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  • Unable to login in to Webconsole or Admin console as domain user
    Posted: 02-14-2019, 9:19 AM


    We have just enabled WebConsole and AdminConsole in our organization in order to offer self-service backup / restore. In AdminConsole we have configured domain settings (identical to the normal commcell console). For some reason we cannot log in to eighter WebConsole or AdminConsole with <DOMAIN\user_>  We get Invalid Username or Password. We are running V. 11 with SP 13.

    Any suggestion ?




  • Re: Unable to login in to Webconsole or Admin console as domain user
    Posted: 02-15-2019, 5:32 PM

    Hi Terje

    In regards to setting up Domain Users to allow access to WebConsole or Admin Console, please review the following Documentation - http://documentation.commvault.com/commvault/v11/article?p=8098_1.htm 

    It does sound weird that the identical settings to the CommCell console is setup, but doesnt work when access the WebConsole or Admin Console. Can you please check whether the following permissions are applied


    Hopefully this helps 

    Thank you 



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