Aux Copy: Old items are pending but new items are being copied

Last post 03-29-2019, 11:05 PM by jpearson. 3 replies.
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  • Aux Copy: Old items are pending but new items are being copied
    Posted: 03-19-2019, 1:01 AM

    Aux Copy: Old items are pending but new items are being copied 

    We are a MSP and the setup includes Mediaagent at customer's site.  Then we AuxCopy the data to our site.  the Aux copy seem to be coping the latest data but the old data is still partially copied.  Is there a way to make sure the old data gets copied first. 

  • Re: Aux Copy: Old items are pending but new items are being copied
    Posted: 03-22-2019, 12:04 AM

    Hi rmehta

    With Aux Copy if the Backup Jobs are in Paritally Copy it means it was never successfully copied from the Source to the Destination.

    Can you please check on the Primary Copy for these Jobs and confirm whether it is still available. 

    If the Backup jobs are not available on the Primary Copy then you won't be able to Aux Copy it 

    Regards

    Winston

  • Re: Aux Copy: Old items are pending but new items are being copied
    Posted: 03-25-2019, 12:32 AM

    the aux copy job is running; the orignal job had completed fine 

  • Re: Aux Copy: Old items are pending but new items are being copied
    Posted: 03-29-2019, 11:05 PM

    If the job isn't copying, you could mark it to recopy completely. Its possible it has a bad chunk or something on the source side. Running a ddb verification on the source may help suss that out too.

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