Network Test Tools errors when i checked Service Check on client

Last post 03-21-2019, 12:12 PM by Netwave. 2 replies.
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  • Network Test Tools errors when i checked Service Check on client
    Posted: 03-21-2019, 11:14 AM
    Hi,
      Network Test tool when I tested Client Service Check get  error
    Attaching to CommvaultName*ClientName*8400*8402 using XDR failed. Error:[0x80070057:{CCvNetwork::Attach_RemoteService(1498)} + {CCvNetwork::Attach_RemoteService(1441)} + {CCvNetwork::Attach_RemotePort(1079)/W32.87.(The parameter is incorrect.)-Port passed is not valid. [Type=Socket. IPv4 port=0, IPv6 port=0].}]
    12688 03/21/19 16:22:55 :CVSession attach to Remote Host CommvaultName, Remote service CDRSvc Failed
    12688 Failure reason : Generic Failure
     
    What ports i need open in Windows firewall ?
     Thanks
     
  • Re: Network Test Tools errors when i checked Service Check on client
    Posted: 03-21-2019, 11:21 AM
    • Aplynx is not online. Last active: 06-19-2019, 12:27 PM Liam
    • Top 10 Contributor
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    Run the command at the link below for the Windows firewall. It will add the base directory of CommVault to the exclusions list.

     

    http://documentation.commvault.com/commvault/v11/article?p=7378.htm

  • Re: Network Test Tools errors when i checked Service Check on client
    Posted: 03-21-2019, 12:12 PM

    Thanks for your answer. I run with command, but I get  the same error.

     

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