Mount paths offline

Last post 04-09-2019, 6:45 PM by Shayne. 2 replies.
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  • Mount paths offline
    Posted: 04-02-2019, 10:09 PM

    Hi All,

    I discovered an issue today where the 10 out of 12 mount points in my disk library are showing as offline. Digging around in the CVMA.log shows the following errors:

    25668 424c  04/03 12:07:25 ###  WORKER   [1/0/0               ]  Failed to open Magnetic Config File for writing Mount Path information for Path [I:\CV_MEGLIB\Folder_01.25.2019_03.53], ID [13], errCode [2], errorString [Failed to open file I:\CV_MEGLIB\Folder_01.25.2019_03.53\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 424c 04/03 12:07:25 ### WORKER [1/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [K:\CV_MEGLIB\Folder_01.25.2019_03.54], ID [14], errCode [2], errorString [Failed to open file K:\CV_MEGLIB\Folder_01.25.2019_03.54\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 424c 04/03 12:07:25 ### WORKER [1/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [M:\CV_MEGLIB\Folder_01.25.2019_03.54], ID [15], errCode [2], errorString [Failed to open file M:\CV_MEGLIB\Folder_01.25.2019_03.54\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 424c 04/03 12:07:25 ### WORKER [1/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [Q:\CV_MEGLIB\Folder_01.25.2019_03.55], ID [18], errCode [2], errorString [Failed to open file Q:\CV_MEGLIB\Folder_01.25.2019_03.55\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 424c 04/03 12:07:25 ### WORKER [1/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [R:\CV_MEGLIB\Folder_01.25.2019_03.55], ID [19], errCode [2], errorString [Failed to open file R:\CV_MEGLIB\Folder_01.25.2019_03.55\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 424c 04/03 12:07:25 ### WORKER [1/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [S:\CV_MEGLIB\Folder_01.25.2019_03.55], ID [20], errCode [2], errorString [Failed to open file S:\CV_MEGLIB\Folder_01.25.2019_03.55\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 424c 04/03 12:07:25 ### WORKER [1/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [T:\CV_MEGLIB\Folder_01.25.2019_03.56], ID [21], errCode [2], errorString [Failed to open file T:\CV_MEGLIB\Folder_01.25.2019_03.56\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 424c 04/03 12:07:25 ### WORKER [1/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [H:\CV_MEGLIB\Folder_01.25.2019_03.56], ID [22], errCode [2], errorString [Failed to open file H:\CV_MEGLIB\Folder_01.25.2019_03.56\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 424c 04/03 12:07:25 ### WORKER [1/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [U:\CV_MEGLIB\Folder_01.25.2019_03.57], ID [23], errCode [2], errorString [Failed to open file U:\CV_MEGLIB\Folder_01.25.2019_03.57\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 424c 04/03 12:07:25 ### WORKER [1/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [V:\CV_MEGLIB\Folder_01.25.2019_03.58], ID [24], errCode [2], errorString [Failed to open file V:\CV_MEGLIB\Folder_01.25.2019_03.58\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 4fc8 04/03 12:07:25 ### WORKER [25/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [I:\CV_MEGLIB\Folder_01.25.2019_03.53], ID [13], errCode [2], errorString [Failed to open file I:\CV_MEGLIB\Folder_01.25.2019_03.53\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 4fc8 04/03 12:07:25 ### WORKER [25/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [K:\CV_MEGLIB\Folder_01.25.2019_03.54], ID [14], errCode [2], errorString [Failed to open file K:\CV_MEGLIB\Folder_01.25.2019_03.54\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 4fc8 04/03 12:07:25 ### WORKER [25/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [M:\CV_MEGLIB\Folder_01.25.2019_03.54], ID [15], errCode [2], errorString [Failed to open file M:\CV_MEGLIB\Folder_01.25.2019_03.54\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 4fc8 04/03 12:07:25 ### WORKER [25/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [Q:\CV_MEGLIB\Folder_01.25.2019_03.55], ID [18], errCode [2], errorString [Failed to open file Q:\CV_MEGLIB\Folder_01.25.2019_03.55\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 4fc8 04/03 12:07:25 ### WORKER [25/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [R:\CV_MEGLIB\Folder_01.25.2019_03.55], ID [19], errCode [2], errorString [Failed to open file R:\CV_MEGLIB\Folder_01.25.2019_03.55\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 4fc8 04/03 12:07:25 ### WORKER [25/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [S:\CV_MEGLIB\Folder_01.25.2019_03.55], ID [20], errCode [2], errorString [Failed to open file S:\CV_MEGLIB\Folder_01.25.2019_03.55\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 4fc8 04/03 12:07:25 ### WORKER [25/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [T:\CV_MEGLIB\Folder_01.25.2019_03.56], ID [21], errCode [2], errorString [Failed to open file T:\CV_MEGLIB\Folder_01.25.2019_03.56\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 4fc8 04/03 12:07:25 ### WORKER [25/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [H:\CV_MEGLIB\Folder_01.25.2019_03.56], ID [22], errCode [2], errorString [Failed to open file H:\CV_MEGLIB\Folder_01.25.2019_03.56\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 4fc8 04/03 12:07:25 ### WORKER [25/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [U:\CV_MEGLIB\Folder_01.25.2019_03.57], ID [23], errCode [2], errorString [Failed to open file U:\CV_MEGLIB\Folder_01.25.2019_03.57\CV_MAGNETIC\MountPathConfigs]. Continuing anyway
    25668 4fc8 04/03 12:07:25 ### WORKER [25/0/0 ] Failed to open Magnetic Config File for writing Mount Path information for Path [V:\CV_MEGLIB\Folder_01.25.2019_03.58], ID [24], errCode [2], errorString [Failed to open file V:\CV_MEGLIB\Folder_01.25.2019_03.58\CV_MAGNETIC\MountPathConfigs]. Continuing anyway

    The disks are accessible but the path to the MountPathConfigs file appears to be slightly erroneous. For example:


    V:\CV_MEGLIB\Folder_01.25.2019_03.58\CV_MAGNETIC\MountPathConfigs - does not exist
    V:\CV_MEGLIB\Folder_01.25.2019_03.55\CV_MAGNETIC\MountPathConfigs - does exist


    I've been writing to these mount paths for about 1 1/2 months and then a month ago they seem to have all dropped off simultaneously. Is there a way to update CV to understand the correct path to the MountPathConfigs file?

  • Re: Mount paths offline
    Posted: 04-03-2019, 8:31 PM

    Hi Shayne

    From the errors that is reported, there could be potential issue with missing "Mount Path Label"

    As a next step, can you please navigate to each of the Mount Path -> right click "Create Mount Path Label". This should trigger a workflow to properly configure the Mount Path label if it is missing.

    Give this a try and see if those errors are still being reported in CVMA.

    Regards

    Winston 

  • Re: Mount paths offline
    Posted: 04-09-2019, 6:45 PM

    Hi WWong,

     

    Appreciate your help in this issue, unfortunately we di not have the option you mentioned to create a mount path label. In the end it turned out that somehow the drive letters had changed on those 10 drives and thus the expected path for the config files on each volume was not discoverable.

    Changing the drive letters back to the original letter has corrected the issue. I've no idea what caused them to change intially.

    Thanks!

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