Workstation Backup :: Could not take snapshot of source folder

Last post 01-31-2011, 10:34 AM by Vincenzo_Basolino. 1 replies.
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  • Workstation Backup :: Could not take snapshot of source folder
    Posted: 01-31-2011, 5:35 AM

    Currently we are experiencing problems when we are trying to configure the Workstation Backup Agent.

    CommCell Console Error Code: [76:147]

    Description: Could not take snapshot of source folder.

    Host entry has been added on the Media Agent server for the Workstation Backup Agent. All local firewall clients have been disabled on the client. Client OS is a Windows 7.

    We have also tested a second Windows 7 machine with the same error but successfully configured XP machines.

    Murray

  • Re: Workstation Backup :: Could not take snapshot of source folder
    Posted: 01-31-2011, 10:34 AM

    Murray,

    If you check the windows event logs (system or app) do you see any VSS based errors?  Also can you manually take a VSS snapshot of the volume?

     

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