Backup HANA - The job token is for an older attempt

Last post 05-13-2019, 12:30 PM by Sunil Telagamsetti. 3 replies.
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  • Backup HANA - The job token is for an older attempt
    Posted: 05-13-2019, 9:09 AM

    Hi,

    Trying to backup a standalone SAP Hana database before doing a crosshost restore, but keep getting an error:         

    Error Code: [18:146]
    Description: SAP HANA Error [].
    Source: vmsapp206, Process: ClHanaAgent     

    JobManager.log:

    11308 60ec  05/13 14:47:50 3333162  Servant    [---- IMMEDIATE BACKUP REQUEST ----], taskid [390524] Clnt[DPR-vmsapp206] AppType[SAP HANA][135] BkpSet[PCD] SubClnt[default] BkpLevel[Full][1]
    11308 5ed8 05/13 14:47:50 3333162 Scheduler Phase [4-Database Backup] (0,0) started on [vmsapp206] in [0] second(s) - ClSapAgent BACKUP -j 3333162 -a 2:2469 -t 1 -jt 3333162:4:1 -data -at 135 -d NL19MA004.g-star.raw*nl19ma004*8400 -idxma NL19MA004.g-star.raw*nl19ma004*8400
    11308 5aac 05/13 14:47:52 3333162 Servant Reg [Control] received. Client [vmsapp206] plattype = 4. Token [3333162:4:1]
    11308 5728 05/13 14:48:32 3333162 Scheduler Set pending cause [SAP HANA Error [].]::Client [vmsapp206] Application [ClHanaAgent] Message Id [301990034] RCID [0] ReservationId [0]. Level [0] flags [0] id [0] overwrite [0] append [0] CustId[0].
    11308 42a8 05/13 14:48:32 3333162 Scheduler Phase [Failed] message received from [vmsapp206] Module [ClHanaAgent] Token [3333162:4:1] restartPhase [0]
    11308 42a8 05/13 14:48:32 3333162 Delay Msg successfully deleteSavedJMJobUpdateMsgByJob
    11308 42a8 05/13 14:48:32 3333162 JobSvr Obj Phase [4-Database Backup] for Backup Job Failed. Backup will continue with phase [Database Backup].
    11308 42a8 05/13 14:48:33 3333162 ArchiveMgr JMArMgr::releaseAllJobStreams() Calling CvResourceManager::releaseJobStreams(jobType=1,appType=135,logicalRelease=true)
    11308 62bc 05/13 14:48:33 3333162 Database DB Token [3333162:4:2] doesn't match with the token [3333162:4:1] provided by client. Error :[The job token is for an older attempt than that of the job. AttemptNo in client token [1]. Current AttemptNo of job [2].]
    11308 62bc 05/13 14:48:33 3333162 Scheduler Phase [Failed] message for the wrong token [3333162:4:1] from [vmsapp206] Module [ClHanaAgent]. Ignoring the message.
    11308 1dd4 05/13 14:48:33 3333162 Database DB Token [3333162:4:2] doesn't match with the token [3333162:4:1] provided by client. Error :[The job token is for an older attempt than that of the job. AttemptNo in client token [1]. Current AttemptNo of job [2].]
    11308 1dd4 05/13 14:48:33 3333162 Scheduler Job [Failed] message for the wrong token [3333162:4:1] from [vmsapp206] Module [ClHanaAgent]. Ignoring the message.

    see attached ClHanaAgent.log

    The hdbdatastore is correct and databases and tenants are being discovered.

    KR, Marcel

    Attachment: ClHanaAgent.log.txt
  • Re: Backup HANA - The job token is for an older attempt
    Posted: 05-13-2019, 9:18 AM

    Hi Marcel,

    Can you please get the contents under /opt/commvault/iDataAgent/jobResults/CV_JobResults/2/0/3333162 ?

     

    Which CV service pack the HANA client is at?

     

    Thanks,

    Sunil-

  • Re: Backup HANA - The job token is for an older attempt
    Posted: 05-13-2019, 11:19 AM

    Hi Sunil,

     

    Thanks for your response, just figured out that SAPSTARTSRV needs to be started to create a backup with backint... Problem solved!

     

    KR,

     

    Marcel

  • Re: Backup HANA - The job token is for an older attempt
    Posted: 05-13-2019, 12:30 PM

    Great. Thanks for getting back.

     

    Thanks,

    Sunil-

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