V11 SP 15 can break back-ups

Last post 06-03-2019, 10:05 AM by Liam. 1 replies.
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  • V11 SP 15 can break back-ups
    Posted: 05-21-2019, 6:58 PM

    Hi All, just a FYI

    I installed SP 15 the other day and ended up with failures on 5 servers the next back-up cycle. error code 17:72 failed to process failed items from index. Contacted support and was told it is a known issue and will be fixed via a HF. Support sent me this link - works the charm in the meantime.

    Article ID: 53361 - ERROR CODE [17:72]: Failed to process failed items from index

  • Re: V11 SP 15 can break back-ups
    Posted: 06-03-2019, 10:05 AM
    • Aplynx is not online. Last active: 02-28-2020, 2:05 PM Liam
    • Top 10 Contributor
    • Joined on 05-04-2010
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    Hotfix 2308 fixes the issue or deleting the 'failures.cvf' file in the Job Results folder on the client will work around the issue. 



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