Issue with Workflows running

Last post 08-05-2019, 3:04 PM by ccshah. 5 replies.
Sort Posts: Previous Next
  • Issue with Workflows running
    Posted: 06-20-2019, 8:46 AM

    We are running a workflow job which runs a script on a server. 

    • WorkFlow starts 
      • Script starts / Completes on Server
    • WorkFlow job still running. Fails after 24 hours. 
    Error which we see in the commcell is the following. 
    Error 0x205: Failed to receive response from QSDK Server
  • Re: Issue with Workflows running
    Posted: 06-20-2019, 2:32 PM

    Cycling the CommServe services may help alleviate the error - would it be possibly to try this?

  • Re: Issue with Workflows running
    Posted: 06-26-2019, 4:36 AM

    If workflow has interactive activities, you can try below link to set time for additional key "nWFRESPONSETIMEOUT"

    https://documentation.commvault.com/commvault/v11_sp5/article?p=features/workflow/t_wkflw_changing_interaction_time.htm 

  • Re: Issue with Workflows running
    Posted: 07-02-2019, 9:30 AM

    Where should we be cycling the Services? Commcell or Server. 

  • Re: Issue with Workflows running
    Posted: 07-02-2019, 4:18 PM
    Hi,

    What is the service pack of CommServe. Please open a support ticket.

    Thanks,
    Anant
  • Re: Issue with Workflows running
    Posted: 08-05-2019, 3:04 PM

    We are on Version 11 SP15. We have opened up a ticket for this issue. 

The content of the forums, threads and posts reflects the thoughts and opinions of each author, and does not represent the thoughts, opinions, plans or strategies of Commvault Systems, Inc. ("Commvault") and Commvault undertakes no obligation to update, correct or modify any statements made in this forum. Any and all third party links, statements, comments, or feedback posted to, or otherwise provided by this forum, thread or post are not affiliated with, nor endorsed by, Commvault.
Commvault, Commvault and logo, the “CV” logo, Commvault Systems, Solving Forward, SIM, Singular Information Management, Simpana, Commvault Galaxy, Unified Data Management, QiNetix, Quick Recovery, QR, CommNet, GridStor, Vault Tracker, InnerVault, QuickSnap, QSnap, Recovery Director, CommServe, CommCell, SnapProtect, ROMS, and CommValue, are trademarks or registered trademarks of Commvault Systems, Inc. All other third party brands, products, service names, trademarks, or registered service marks are the property of and used to identify the products or services of their respective owners. All specifications are subject to change without notice.
Close
Copyright © 2019 Commvault | All Rights Reserved. | Legal | Privacy Policy