Problems with creating new subclients on different computers.

Last post 08-06-2019, 9:40 AM by Liam. 1 replies.
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  • Problems with creating new subclients on different computers.
    Posted: 08-05-2019, 3:10 AM

    Problems with creating new subclients on different computers.


    -      - I noticed that with certain servers no new subclient can be created in Commserve more. These have this indication under "All Tasks". I get the options "New Subclient" and "New Advanced subclient".

    This message appears when the new subclient completes.

    "File Archiver license is not available, unable to set retention mode"

    -      However, it works fine on other servers, but it does not offer the option "New Advanced subclient".




    --- sorry i can't import screenshots. ----

  • Re: Problems with creating new subclients on different computers.
    Posted: 08-06-2019, 9:40 AM
    • Aplynx is not online. Last active: 09-11-2020, 4:24 PM Liam
    • Top 10 Contributor
    • Joined on 05-04-2010
    • New Jersey
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    Run the license summary report with details incuded. Make sure the client is licensed appropriately. If not deconfigure and reconfigure. Also see if archiving is enabled at the backupset and subclient levels. 

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