Two months ago, I upgraded my CommServe, three media agents, and 80+ clients to 11 SP14 HPK27. The CommServe Software Cache directory is specified at: C:\Program Files\CommVault\Simpana\SoftwareCache with Download and Sync options.
Currently for the Update Status of my Commserve, it shows Needs Updates and it lists various SP14 (HPK34) files which is the one listed for available for automatic download.
However, for both my media agents and clients, it shows Ahead of Cache with its current Hotfix Pack:SP14 27(13June). But I'm certain that since there must be some updates available since then.
The Version update Information settings for the media agents and clients show:
Cache Source: CommServe
Store Software Locally: C\Program Files\Commvault\ContentStore
what are settings that I need to ensure so that the media agents and clients show Needs Update or at least Up To Date instead of Ahead of Cache after several Hotfix Packs releases?