Exchange mailbox agent - stubs

Last post 09-16-2019, 10:11 AM by pereirath. 1 replies.
Sort Posts: Previous Next
  • Exchange mailbox agent - stubs
    Posted: 09-11-2019, 4:43 PM

    So using the exchange mailbox agent and using archive, clean up / stubbing. So, messages are being archived and cleaned just fine, however im trying to setup the stub link that is described in the link 

    The link says "On the client where the agent is located". #1 - What exactly does that mean? The Exchange Mailbox Agent is composed of many different pieces (Nodes, Indexes, WebServer, WebConsol, SUDOCLIENT etc...) I have applied this key in the group level which levarages to all the exchange servers I have and still do not see the icon on the message. 

    The other part of that is, while looking at the logs CVMailBackup.log I do see that messages were stubbed


    3844  1530  09/11 15:26:34 7793712 Worker Statistics: Total Mailboxes : [1], Mailboxes Successful : [1], Mailboxes Failed : [0], Mailboxes Skipped : [0], Folders Failed : [0], Folders Successful : [126], Items Failed : [0], Items Successful (Including Stubs) : [55], Successful Stubs : [0]


    As well as the stub icon being reached by cv as shown below;


    3844  1530  09/11 15:26:01 7793712 Set registry metadata [StubIconLocation]->[\\sharedlocation\OutlookAddinStubIconWindowsx64.ico]

    3844  1530  09/11 15:26:01 7793712 START Mailbox [USER] GUID [871C09D8XA5C3X40EEXA64BX5DE1CAC6CEA8]...

    3844  173c  09/11 15:26:01 7793712 CArchFileKeys::FetchKeys(SetEncryptArgs_t)() - Retrieving encryption keys for archFileId 12914227, copyId 180


    #2 - I currently deployed the outlook Add-in only, does that icon requires something else or a different addin package from here

    Example from CV portal:


  • Re: Exchange mailbox agent - stubs
    Posted: 09-16-2019, 10:11 AM

    Shared folder where the stub icon is located must be accessible by all the access nodes AND the recall services link from WebServer link must be also included in the Access Nodes.

    Using just the Add-in First option in the link below.




    Configuring the recall in your access Nodes (Right Click In Access Nodes -> Properties -> Advanced -> web Server URLs -> Recall Service *Test* - Procedure below


The content of the forums, threads and posts reflects the thoughts and opinions of each author, and does not represent the thoughts, opinions, plans or strategies of Commvault Systems, Inc. ("Commvault") and Commvault undertakes no obligation to update, correct or modify any statements made in this forum. Any and all third party links, statements, comments, or feedback posted to, or otherwise provided by this forum, thread or post are not affiliated with, nor endorsed by, Commvault.
Commvault, Commvault and logo, the “CV” logo, Commvault Systems, Solving Forward, SIM, Singular Information Management, Simpana, Commvault Galaxy, Unified Data Management, QiNetix, Quick Recovery, QR, CommNet, GridStor, Vault Tracker, InnerVault, QuickSnap, QSnap, Recovery Director, CommServe, CommCell, SnapProtect, ROMS, and CommValue, are trademarks or registered trademarks of Commvault Systems, Inc. All other third party brands, products, service names, trademarks, or registered service marks are the property of and used to identify the products or services of their respective owners. All specifications are subject to change without notice.
Copyright © 2020 Commvault | All Rights Reserved. | Legal | Privacy Policy