1 Touch Recovery Tab not availbale

Last post 02-21-2020, 9:09 AM by techyogi. 3 replies.
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  • 1 Touch Recovery Tab not availbale
    Posted: 12-06-2019, 11:34 PM

    I am trying to configure 1 touch backup of Suse linux sp4 but after installing file system agent i clicked on subclient properties >Advance option there is no 1 touch recovery tab there.


    Can any one help?

  • Re: 1 Touch Recovery Tab not availbale
    Posted: 12-27-2019, 4:31 PM


    Did you install just the File System Core, or the full File System Agent?

    With only File System Core, 1-Touch is not available.

    If you right click on the client in the Commcell GUI and choose Properties, click on the Version tab on the window that appears and that will tell you what is installed for that client.


    Tom H.

  • Re: 1 Touch Recovery Tab not availbale
    Posted: 01-07-2020, 5:53 AM



    I ve the same problem .Your solution work for me . 

    I had to close/open Commcell Console for see the modification in the console

    Thank you


    Philippe B

  • Re: 1 Touch Recovery Tab not availbale
    Posted: 02-21-2020, 9:09 AM

    I had to add key in advnace settings to enable 1 touch recovery.

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