I've recently run into a problem where I am unable to upload log files from my CommServer to CommVault. The upload logs job runs normally until it gets to 95% complete then sits for hours and eventually dies. The details of the job show:
Failed to send report files to FTP site 
I tried to generate the file to a local drive and upload it manually but the file came out to 21.5GB and at an upload speed of roughly 7.5Mbps, the upload should have taken 6.5 hours. The problem is that the transfer process kept timing out and needed to be restarted. While it resumed from where it left off, the constant interruptions meant that after 24 hours we hadn't even hit the 50% transfer complete mark.
In the end, CommVault support had a remote desktop session to my computer and we resolved the issue without the log upload. Nonetheless I'm quite worried about the next problem I encounter so I thought I'd post this here: Are there any other customers that got to the point that you were unable to upload logs to CommVault? If so, did you figure out a way around this issue?
Thanks in advance for any help.