In Storage Policy Copy Properties, tab Content Indexing, I seem unable to associate Subclients for Content Indexing. Content Indexing has been configured and a small (online) Content Indexing job has run succesfully. I can only select or deselect "Client Computers". What may be the reason I cannot select Subclients for Content Indexing? In this case, I want to add a Mailbox Client.
For the Online Content Indexing this is different to the Offline Content Indexing metho, and you will need to configure the following (Documentation - http://documentation.commvault.com/commvault/v11/article?p=29012_2.htm):
Thanks, this all has been done, as I honestly think. I think there's something not ok here I might need to get support involved.
Involving support here to review the setup is definitely best approach moving forward.
Keep us posted on the solution
Commvault support explained that this option is not valid for v2 (Exchange Mailbox) indexing cllients:
"Following on from this, if you are using the new V2 exchange indexing agent, you have to use online content indexing."