Exchange Mailbox agent

Last post 02-29-2020, 4:35 AM by Anthony.Hodges. 1 replies.
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  • Exchange Mailbox agent
    Posted: 02-28-2020, 8:10 AM

    Hi everybody,

    Env :Commvault 11 SP17 / Exchange 2016

    I want to know where to install Outllok 2013 SP1 in case of deployement of the Exchange Mailbox Agent...

    Commserve, Mediai Agent, Exchange server, other,....

    I install outlook on media agent but a i've got the same error

    "The mailbox profile used by this product is invalid. Please try using MDBVU, Outlook or any other Exchange client to check if the profile works correctly.
    Source: server Process: ExMBBackup"     

    I follow the prerequisites :

    • Outlook 2013 SP1
    • Commvault account have full acces to the exchange server
    • mapi over http is disable
    Any helps appreciate.
  • Re: Exchange Mailbox agent
    Posted: 02-29-2020, 4:35 AM

    I usually prepare a dedicated VM and install Outlook and Commvault with the exchange agent on it. Make sure to create an outlook profile on the service account used has the mailbox database permissions. It is also worth considering the exchange database block level backups and that allows for live browsing mailbox datasets feature that allows you to granularly restore mailboxes/folders/messages.

    If you have tried this alr aft and are struggling then let us know. :)

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