Oracle SAP backup: failed to send / recv data

Last post 03-04-2020, 9:48 AM by efg. 2 replies.
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  • Oracle SAP backup: failed to send / recv data
    Posted: 03-04-2020, 7:33 AM

    Hi all!

    I have a subclient which is not able to complete backup job. It consists in a SAP Oracle Database subclient. The job has the following error: The network module failed to send / recv data (SIDB at MediaAgent...). It is a 1.67 TB database and it is configured to perform Online Full backups. 

    The performance is also poor when it is running. 

    We are having network cuts in the environment, but the rest of the backup jobs are able to complete.

    Please help!

    Thanks in advanced!

  • Re: Oracle SAP backup: failed to send / recv data
    Posted: 03-04-2020, 7:46 AM

    Hi Spindatos,


    We need the logs from client/cs/ma


    it is beeter if you reach support and open a ticket, support will help you.


    Based on the need , they will escalate to developemnt.





  • Re: Oracle SAP backup: failed to send / recv data
    Posted: 03-04-2020, 9:48 AM
    • efg is not online. Last active: 07-28-2020, 9:00 AM efg
    • Top 10 Contributor
    • Joined on 02-02-2010
    • CommVault Tinton Falls NJ
    • Master
    • Points 1,730

    Hi Spindatos,

    Are you using the Oracle agent or the SAP agent for Oracle to run the backups?   The reason I ask this is that the Oracle agent has the ability to resume backups from point of failure (granular to the backup piece) while SAP is not.  So if you are using SAP agent and an interrupt occurs due to "network cuts" the job start over from the beginning.   With the Oracle agent you can reduce the files per set setting (BFS) and while that may negatively impact performance, it will increase granularity of the backup pieces, so that if the backup gets interrupted by an error on the network, the iDA can resume the backup from point of failure and continue the job without starting over.


    If you can't fix the issues on the network you may need to use the Oracle agent to protect the DB rather than the SAP for Oracle agent (if that is indeed what you are using).

    Hope this helps...

    Ernst F. Graeler
    Senior Engineer III
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